Quality
The prior objective of ARTEK Construction and Trading Co. Inc. as a commercial entity and for each company member, is to serve at the highest service standards and to provide unlimited Client satisfaction.
Excellency is not a choice but a must of our business and our main goal is to reach this objective. We herewith commit the execution of principles given here-below at each field we have activities.
ARTEK’s Quality Management System has been established based on the principles of minimal bureaucracy and documentation which allows, quick decision making and implementation. These features are achieved and successfully integrated into the quality management system by utilizing the site-based management and process approach which includes:
- Understanding current and future customer needs, meeting with customer requirements and striving to exceed customer expectations
- Covering the requirements of our leading role in the quality issue;
- By providing design, laborship and service quality through each product, reaching the highest quality level;
- By covering the quality issues in internal communication, providing of precious integrated team work;
- By giving the priority to the quality issues in the internal training programs, bringing the individual improvement of each member to a level convenient to moderate requirements;
- By the execution of individual liabilities completely, reaching to the quality objectives;
- Carrying out necessary activities for continuous improvement the effectiveness of the Quality Management System;
- Covering the necessities of legal, regulatory and Client’s contractual requirements exclusively.